Overview
The Cisco Networking Platform unified cloud, hybrid, and on-premises networking products, creating an enablement need for partners across different roles (e.g. architects, pre-sales, sales, etc.).
I worked with my team to build role-based learning paths with 30+ modules for multiple stages. My scope included:
needs analysis and design
visual design for brand alignment
content draft (as needed), build, and publishing
stage 1 feedback and analysis
Throughout the development process, we focused on accelerating content creation without compromising quality by using internal AI tooling.
Result
Designing for technical learners
Our learners are typically hands-on and prefer technical details, so creating new brand aligned graphics and interactivity within written and video content was essential for building trust and engagement.
Sample technical diagrams:
Sample interactive:
Impact
Enabling 7,000+ learners globally
The learning paths resulted in:
77%
CSAT
89%
completion rate
Happy to chat more details around metrics, process, or more in-depth examples.
